Introduction: Treat the AAA Demand as a Legal Proceeding, Not Routine Business Mail
Received an American Arbitration Association (“AAA”) arbitration demand? Wondering what to do?
The short answer is: contact experienced arbitration counsel immediately. Do not put the arbitration demand in the same pile as ordinary contract correspondence, and do not wait to see what happens next. An AAA commercial arbitration is an adjudicative proceeding that can end in a final, binding, confirmed award fully enforceable in court. Important deadlines can begin running as soon as the AAA sends notice that an arbitration demand has been filed.
This article assumes a business-to-business contract calling for AAA arbitration under the AAA Commercial Arbitration) Rules and Mediation Procedures (eff. June 1, 2026) (the “AAA Commercial Rules,” available here). It assumes the dispute is not subject to the AAA’s Expeditated Procedures or its Procedures for Large, Complex Commercial Disputes.
A respondent (i.e., a person against whom the arbitration demand is made) ordinarily has 14 calendar days after the AAA sends notice of the filing of the demand to file an answering statement. If no answer is filed, the claim is deemed denied, but the arbitration continues. AAA Commercial Rule R-5(a). Do not treat that deemed denial as permission to ignore the deadline, because other objections may have to be raised at or before the answer.
There is also an important timing wrinkle. Under Rule R-4, the Continue Reading »
Your business has just received an unfavorable arbitration award. The amount is substantial. The award seems legally wrong, factually indefensible, or procedurally unfair. Questions arise: Will a court vacate, modify or correct it? What would a court review? Where must or may the challenge be brought? How much time is available? And what information will arbitration-law counsel need? 
